Refund policy
Last updated 10 November 2026. ZenDev is a product of Gingerbug Designs (Pty) Ltd T/A ZenZero Agency.
SaaS subscriptions
You can cancel a subscription at any time from your account. You keep access until the end of the period you have already paid for, and you will not be charged again. We do not refund part-used periods.
WordPress plugin licences
If a plugin does not work as described and we cannot fix it, ask for a refund within 14 days of purchase by opening a support ticket. We will refund you in full and deactivate the licence.
Cooling-off
Where the Consumer Protection Act or the Electronic Communications and Transactions Act gives you a cooling-off right, we honour it.
How refunds are paid
Refunds go back to the card or account you paid with, normally within 7 working days.